Data Recovery For Normal People book released!

Data Recovery For Normal People is my new book which has just been released on Amazon in both print and kindle editions. Information Technology is an area which is constantly on the move, sometimes at a speed which is dizzying and difficult to keep pace with.  In particular data recovery can be one of the more complex problems you might encounter and in order to keep up with the…

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Small business phone systems 101

While business communications continues to shift from standard mail and telephones towards email, text and social media having a telephone for your office is still one of the virtually mandatory things in businesses with more than a few employees. Very small businesses can get by with a cellphone that they carry with them everywhere they go. Once you start to add employees, get an office that is open during…

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Managing your passwords

It seems that every day I add a new password to my list. Maybe I found a new site online to purchase things from and had to create a new account or maybe I had to create an account to read a news article, or even to get a coupon. Whatever the reason I now have over one hundred and fifty logins that I need to remember. Even if…

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What is Pokemon Go and why is it important?

In the past couple of weeks I have been repeatedly asked what is Pokemon Go, and why is it so popular? Let’s see if we can demystify it and give you a brief overview. The short answer is that Pokemon Go is a free game for iOS and Android devices that uses augmented reality to allow you to play the game in the real world. For many of you…

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Web hosting without spending a fortune.

It seems everything is online today. Of course almost all businesses have a website and email, as do a large percentage of people I meet. In fact, many people I know have more than one website. Years ago this could be expensive costing hundreds of dollars a year. Today, there is no need for that. You can get a WordPress website with unlimited email and unlimited storage for as…

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The dos and don’ts of backups

I am constantly amazed at how many people have no backups of their data. Some people seem to think data loss won’t ever happen to them, through ignorance or arrogance I couldn’t tell you. Other people honestly do not think their data is that important until they lose it. The really scary part is backups can be very easy and inexpensive to do. Let’s take a look. Let’s start…

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Pop ups, slow downs, redirected web pages

The vast majority of problems computer technicians run into on a daily basis is the problems of pop ups, slow downs and redirected web pages. These are generally caused by either malware or PUPs (Potentially Unwanted Programs). Let’s discuss PUPs first. PUPs are pieces of software you probably did install, but did not really pay attention to. For example if you downloaded a free screensaver, included in the installation…

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The cloud explained in simple terms

The cloud is simply a bunch of computers on the internet. While that may be a little to simplistic and not explain thing, that is the simple truth to it. What that doesn’t explain is all the services available via the cloud and how you can use those services to make your life easier and better. That is what we will really be working on explaining in this article….

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Why do computers get slower with age?

I am always being asked why computers get slower with age. The truth is, they don’t. Yes, they do take longer to do things and appear to run slower, but they actually are just as fast as the day they were new. So what is going on? Even if you have nothing installed on your computer at all except for Windows or MacOS this happens, and that should be…

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Computer warranties, technical support and service

Once upon a time computers were bought from very specialized dealers, were incredibly expensive and required a lot of maintenance. Those days are over. Today, just like almost everything else, computers are commoditized as are the services that support them. Assuming you are using an actual desktop or laptop computer and not a tablet (or more likely, in addition to) the computer you are using was probably made overseas…

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